Expectations when relocating: We heard them say….

A person seeking services for relocating has many concerns in his/her mind. Sometimes it is because of the lack of knowledge about the industry or the confusion to choose the service provider. Mostly it is not about choosing the best, but it is about the appropriate and best suitable for the situation. A consumer driven market has enabled an atmosphere of companies trying to convince the clients that they are the best. When the consumer is the King, the companies can’t go against their expectations. What does the consumer expect when he/she requires a relocation service? 

We asked people what are the things in their mind when they choose.

 “I would be concerned about the views of the people who used the company’s services. Their evaluation of the company would be a deciding factor. Safety of my possessions and smooth move would be my first priority and the price factor will be my second criteria.”

“The service provider needs to respect the time factor. The packing and delivery of items should be done on time. The company should also be a very reliable in the industry and efficient enough to handle my things with extreme care. I will also not tolerate a situation when company provides me a quote and charges me more than the amount quoted. I strongly believe that a good company will not miscalculate the cost of moving.”

“I will first consider whether the company will provide services for the price bracket I am looking for, if in-case they charge more than what I am willing to pay, I will check it is worth. The other factors would be end-to-end services, time taken for delivery, safety of the items and reputation of the company.”

“The quote provided by the company should be impressive and I would also go by opinion of people I know. A complete package of services, providing unpacking services and internet reviews will also be considered by me before I choose a company”

“Lower price is a very important factor when I opt for a relocation company, but I usually avoid the companies which quote prices well below the industry standards. Opting for such companies might turn out to be a risk.”

"The company should be a well-known and reputed. I will also be focused on the company's insurance policy, because incase of any damages to my items I would be able to recover some cost of loss. Though not a huge factor, price will also play a role in my decision-making."

"A Holistic service is what I expect from my relocation company. I would expect them to pack all the household things, except my clothes. The company should be very punctual about the delivery, because early delivery or late delivery might create issues when we are in a new place."

"Timely delivery, safety of my belongings and competitive pricing is what I will be looking at while engaging a packing and moving company."

"A quote which provides all-inclusive pricing will appeal to me more, because a detailed quote usually defines the professionalism involved in the company's functioning"

The general opinion about people seeking relocation services is that they are very focused about the reliability of a company and the opinion of their acquaintances. Though many base their decision on competitive pricing, they are also aware of the fact that price should not be the main factor in decision making. Timely service and holistic approach towards packing services have become the order of the day. A packing and moving company providing minimal services is being replaced by a trend of end-to-end solutions.

The Players

Companies providing end-to-end solutions for the relocating needs are Allied, Interem, Writer Relocations and few other FIDI affiliated companies. FIDI affiliated companies adhere high standards in providing services and so it is always better to choose them. While choosing any company for using their services thorough knowledge about the company's efficiency and resources is very important. Knowledge is always power.

Role of Interem

Companies like Interem are constantly raising the bar by providing higher standard of services. Their services include,

• Settling-in Services- which include Preview Trip, Orientation Program, Home Search, School Search, Immigration Consultancy (Foreign Registration & Visa Extensions) and Repatriation.
• Warehousing solutions for a possible delay in relocation plans.
• A specialized and expert handling of your prized art collections.
• Automobile relocation
• Professional pet handlers for relocating pets.

Relocation services have become a complete package. It is no wonder that the consumer is aware of the changing trend and demands higher standards in services. When selecting a service provider it is very important to evaluate the whole process and all the services provided. A right choice will save you from panic and uncertainties. When you have a map and you have chosen a good path, your journey will be pleasant. It is about taking the right decisions, for the right move with the right mover!



For all your relocating needs
Interem
www.interem.in
Our India Toll Free No. 1800 102 0110
sales.interem@freightsystems.com